Contact
Us
We are ready to build new paths with you.
Our team of experts is available to provide complete support and the technical guidance your company requires.
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Need assistance?
Call: +55 11 2462 2000 / +55 11 4980 3060
Monday to Friday, 8 a.m. to 6 p.m. -
Visit Fragon:
R. Renê Carlier, 93
Bairro Jardim Andarai
São Paulo – SP – Brasil
CEP: 02168-040
Service channels
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Sales support
Quotes, delivery times, and order scheduling
+55 11 4980-3060 +55 11 4980-3060 -
Quality and Technical Assistance
Technical support, SDS (Safety Data Sheet) requests, documentation, and certificates
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Finance department
Accounts payable/receivable, invoice requests, and payment confirmations
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Ethics channel
Fragon has an ethics channel based on our Code of Ethics and Conduct. Anyone who feels affected by the non-compliance with the company’s code or values or has not had their issues resolved through our support channels may submit a report via the following email address: [email protected]. Please, indicate if you wish to remain anonymous.
Frequently Asked Questions (FAQ)
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Which regions does Fragon deliver to?
We offer free delivery in the city of São Paulo and Greater São Paulo. For other regions in Brazil, delivery is available upon request.
Request a quote today! -
What types of products does Fragon sell?
We offer a wide range of products for various industries, such as textile, automotive, and rubber. Check out our product line here!
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Can I pick up the materials directly at Fragon?
Yes, as long as they are not classified or controlled chemical products. Our team can help you with instructions for the pickup process.
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Which products require a purchase license?
In Brazil, Sulfur requires licensing in the states of São Paulo and Paraná, while Benzoic acid requires a license in the whole country.
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Does Fragon have any quality certifications?
Yes, we have ISO 9001 and ISO 14001 certifications, which allow us to ensure process excellence and a strong commitment to sustainability.
Learn more. -
I have technical questions about a product.
Our technical team is ready to assist you.
Contact us through the form above or via the WhatsApp button. -
Does Fragon sell peroxides?
We do not sell peroxides, but we can suggest alternatives. Talk to one of our specialists for more information.
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Can I pay by credit card?
Currently, we do not accept credit cards. Please, check all payment options with our sales team.